Accommodation for persons with hidden mobility disabilities needs to address three main areas of challenge that hinder their full and effective participation in society. The following are examples of types of policies that could be adopted in order to accommodate persons with hidden mobility disabilities:

1. Distance to be walked – one way:

  • A maximum distance of 35 feet from a main entrance to on-street parking near that entrance.
  • A maximum distance of 50 feet from a main entrance to off-site lane parking.
  • At least one universal rest room within 35 feet of the main entrance.
  • The positioning of handicapped parking stalls so that the driver’s door is within 20 feet of an elevator.
  • A maximum distance of 35 feet from a seated waiting area to the service window in a government service office.
  • A maximum distance of 35 feet from public parking to out-of-doors public amenities such as waterfronts, parks, viewing sites, etc.

2.  Length of time standing without an option to sit:

  • Where access to a public service requires standing in line, provide a ticket number dispenser at the entrance with seating for people waiting their turn.
  • Where individuals are expected to stand using service kiosks, provide a seated alternative.
  • Where possible, provide online alternatives for accessing public services from home.

3.  The ability to sit and rest on benches or chairs until pain subsides:

  • For individuals waiting for elevators.
  • At intervals of least every 35 feet for:
    • Buildings with entrances set back from the street more than 35 feet.
    • Corridors longer than 50 feet.
    • Shopping malls.
    • Public viewing sites